Frequently Asked Questions
Everything you need to know before booking your car rental in Dubai
Your Car Rental Questions, Answered
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What documents do I need to rent a car in Dubai?
You need a valid driving license. Tourists need a passport copy and visa (or International Driving Permit). UAE residents need an Emirates ID and UAE driving license. Minimum age is 21 years.
Do you offer free car delivery in Dubai?
Yes! Ayalaa provides free car delivery and pickup anywhere in Dubai — your hotel, home, office, or the airport. Same-day delivery is available for most bookings.
What is the minimum rental period?
The minimum rental period is 1 day. We also offer weekly plans (from AED 400/week) and monthly plans (from AED 1,500/month) with better rates and more mileage included.
Is insurance included in the rental price?
Yes, basic comprehensive UAE insurance is included in all rental prices. There are no hidden fees — the price you see includes insurance, delivery, and VAT.
How do I book a car? How long does it take?
Simply WhatsApp us at +971 52 298 4410 with your preferred car, dates, and location. We respond within 5 minutes and can have your car delivered the same day.
Do you have luxury car rental options in Dubai?
Yes! We offer premium luxury rentals including the Mercedes C300, Audi A3, BMW 430i Convertible, and Nissan Patrol Platinum. See our Luxury Car Rental Dubai page for full details.
Is there a security deposit required?
A refundable security deposit may be required depending on the vehicle category. We offer minimum-deposit and no-deposit options for select vehicles. Ask us via WhatsApp for details.
Can tourists rent a car in Dubai?
Absolutely. We welcome tourists and provide a smooth, hassle-free rental experience. Your home country driving license (with an International Driving Permit where required) is accepted.
What is the cheapest car rental in Dubai?
Our economy cars start from AED 100/day with free delivery. The Hyundai Elantra 2025 and Toyota Corolla 2024 are our most popular budget options with no hidden charges.
Do you offer monthly car rental in Dubai?
Yes, we offer monthly car rental starting from AED 1,500/month including 4,500 KM, full insurance, free delivery, and free maintenance. Ask about our 10% monthly discount code AYALAA10.
Can I extend my rental period?
Yes. Just WhatsApp us at least 24 hours before your rental ends and we'll extend it. Pricing remains the same as your current plan.
What happens if the car breaks down?
We provide 24/7 roadside assistance and support. If a mechanical issue occurs, we'll arrange a replacement vehicle at no cost to you as quickly as possible.
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Ask on WhatsAppRental Requirements & Hours
What you'll need when you pick up your car
Documents Needed
- Valid driving license (UAE or International Driving Permit)
- Passport copy + visa (for tourists)
- Emirates ID (for UAE residents)
- Minimum age: 21 years
We're Open 24/7
- Available Monday to Sunday, around the clock
- Free delivery and pickup across Dubai
- Same-day bookings available